The DILG Region XII, in its efforts to provide effective and efficient services to its clients when it comes to serving its mandates, embarked
on establishing a quality management system (QMS) that is aligned to the International Organization for Standardization ( ISO 9001:2015).
On July 4-7, 2017 at Sarangani Highlands Garden, General Santos City, the DILG XII hosted the conduct of the Initial Capability Building on the Establishment of the ISO 9001:2015 QMS for Regions XI and XII with a total of 90 participants wherein the Regional Quality Policy and quality procedures were drafted.