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ISO 9001:2015 Quality Management System (QMS)

The DILG Region XII, imbued with integrity, competence and professionalism, and Living Up to a Peaceful, Accountable, and Dynamic working environment, commits to deliver quality services through oversight function, capacity development intervention, and incentives and rewards to local government units.

We uphold customer satisfaction and continual improvement of our Quality Management System’s effectiveness, compliant to applicable laws, rules and regulations, and international standards, for a highly Developed, Orderly, Self-Reliant, Environment-friendly and Globally Competitive SOCCSKSARGEN. LUPAD DOSE!

QMS Scope

DILG XII has determined the boundaries and applicability of the requirements of ISO 9001:2015, and considered the following: 

  • The external and internal issues relevant to its purpose and strategic direction
  • The requirements of relevant interested parties
  • The products and services that it provides.

Contacts

Lailyn A. Ortiz, CESE
Assistant Regional Director
(083) 228-7957
laortiz@dilg.gov.ph
Mary Ann R. Traspe
Supervising Administrative Officer
(083) 228-7960
mrtraspe@dilg.gov.ph
Atty. Michelle Anne P. Viejo
Legal Officer/Chief of Staff
(083) 228-1421
dilg_ro12@yahoo.com

QMS Related Reports/Resources

Title Category
DILG XII Quality Policy
Publications
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DILG Region XII Business Context
Publications
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DILG Region XII Risk Register and Interested Parties
Publications
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Certification on the Conduct of the Internal Quality Audit
Publications
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Management Review Minutes Region XII
Publications
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DILG Region XII System Procedure
Publications
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DILG Region XII Quality Manual
Publications
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Local Government Monitoring and Evaluation Division (LGMED) Processes

Title Category
Monitoring and Evaluation of LGU Compliance to Local Governance Policies
Publications
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Processing of Issuance of Certificate of Recognition of Indigenous Peoples Mandatory Representative
Publications
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Processing of LGU Request for Authority to Conduct Training, Seminar, Convention and Lakbayaral
Publications
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Monitoring of the Organization of Masa Masid Teams (MMTS) and Community Rehabilitation Network (CRN) Reporting Procedure
Publications
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Monitoring and Reporting of Barangay Full Disclosure Policy (BFDP) Compliance
Publications
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Processing of Barangay Officials Request for Certificate of Services Rendered for CSC Eligibility
Publications
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SGLG LGU Assessment
Publications
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Updating and Maintaining of Masterlist for Barangay Officials Database System (BODS)
Publications
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Implementation of Lupon Tagapamayapa Incentives Award
Publications
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Issuance of Certificate of Incumbency of Local Officials
Publications
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Processing of Requests for the Issuance of Certificate of Good Financial Housekeeping
Publications
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Processing of Request for the Issuance of Certificate of Compliance to Full Disclosure Policy for Endorsement to Central Office
Publications
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Processing of Endorsement for Authority to Purchase Motor Vehicle for Endorsement to Central Office
Publications
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Processing of Endorsement for Death Benefit Claim of Barangay Officials
Publications
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Processing of LGU Request for Approval of Additional Confidential Fund for Endorsement to Central Office
Publications
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LGMED Risk Registers
Publications
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Local Government Capability Development Division (LGCDD) Processes

Title Category
Provision of Technical Assistance Thru Coaching and Mentoring
Publications
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Endorsement of Application for Study Grant of Local Government Officials and Employees
Publications
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Issuance of Certificate of Review and Endorsement of LGU GAD Plan And Budget (GPB)
Publications
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Provision of Capacity Development through Training
Publications
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Office of the Regional Director (ORD) Processes

Title Category
Performance Planning and Commitment
Publications
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Publication of Newsletter
Publications
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Publication of Annual Report
Publications
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Press Release
Publications
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Posting of Information to DILG RO12 Website and Social Media Accounts
Publications
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Operational Planning & Budgeting
Publications
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Review of Technical Documents for LFPS and PCF
Publications
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ORD Risk Registers
Publications
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Provision of Technical Assistance on ICT Resources
Publications
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Rendition of Legal Opinion
Publications
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Conduct of Fact Finding Investigations
Publications
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Implementation of Decisions, Resolutions and Orders
Publications
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Monitoring and Evaluation of Infrastructure Project
Publications
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Document Review and Provision of Comments/Recommendations
Publications
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Acquiring Storing and Maintenance and Accessing of Knowledge Products at LGRRC
Publications
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Finance and Administrative Division (FAD) Processes

Title Category
Procurement Process
Publications
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Handling of Administrative Investigation of Personnel
Publications
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Provision of Vehicular Support Services
Publications
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Leave Administration Procedure
Publications
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Maintenance, Storage and Disposal of Documents/Records
Publications
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Processing of Personnel Request of Administrative Documents
Publications
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Learning and Development
Publications
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Disposal of Unserviceable Properties
Publications
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BAC Procurement Process
Publications
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FAD Risk Registers
Publications
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Preparation of Preventive Care Plan of Service Vehicles
Publications
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Preparation of Annual Procurement Plan (APP)
Publications
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Preparation and Submission of Financial Accountability Reports
Publications
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Maintenance of Vehicles
Publications
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Administration of Customer Satisfaction Survey and Handling of Complaints
Publications
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Liquidation of Cash Advances
Publications
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Conduct of Physical Inventory of Property, Plants and Equipment (PPE)
Publications
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Recruitment Selection and Promotion
Publications
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Processing and Payment of Claims
Publications
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Handling Incoming and Outgoing Communication Documents
Publications
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